We want you to be delighted with your purchase but if you are not, you can return items within 14 days of receipt provided that the products are returned in perfect, original condition. This means that the hygiene sticker and tag are still attached and the item has not been worn. In the interest of hygiene, please try on your swimsuit over underwear and do not remove the hygiene sticker.
For full priced items, we are happy to facilitate a refund or exchange (at our cost) after receiving and accepting your return. Sale items or items purchased during a sale period (eg. with a promotion code) can be returned only for a credit note to use in our store. Our returns policy does not affect your right to cancel within 14 days or your statutory rights.
How to return your items
1) Package your product(s) carefully in a secure mailing bag, including either the packing slip included in your order, a print out of your order confirmation email or simply write the order number and your name on a piece of paper and the reason for your return.
2) Post to either (wherever is closest for you):
PO Box 802
Glen Waverley 3150
C/O Tigers Global Logistics
Unit 1, Juniper Park
Fenton Way, Basildon Essex SS15 6TD
We recommend recorded delivery to ensure your items arrive safely.
3) We will process your return or exchange as soon as we receive the item.
All Australian and UK orders are shipped within the local country, and orders from the rest of the world are shipped from the UK. We aim to dispatch all orders by the next business day. Please note that duties may be applied if you live outside the UK or Australia depending on the order value, and must be settled by the receiver. Please refer to your country's customs authority for further information.
|To||Delivery Option||Price||Estimated Shipping Time||Service|
|UK||Courier (orders over £75)||FREE||3-5 days||Interlink|
|UK||Courier (orders under £75)||£10*||3-5 days||Interlink|
|Australia||Regular parcel (orders over $100)||FREE||
|Australia||Regular parcel (orders under $100)||$9||
|Rest of the World||Standard International (orders over AUD $119 equivalent)||FREE||
|Rest of the World||Standard International (orders under AUD $119 equivalent)||AUD $15||7-14 days||Australia Post|
* Please note that shipping charges may vary slightly at checkout, depending on the exchange rate at the time of purchase.